Privacy Policy
This privacy policy explains how Petletica, a e-commerce pet accessory brand, collects, uses, and protects the personal information of its customers. We take the privacy and security of our customers' personal information very seriously and are committed to complying with all relevant data protection laws and regulations.
We collect personal information from our customers when they place an order, register an account, sign up for our newsletter, or interact with us on social media. The information we collect includes but is not limited to the customer's name, address, email address, phone number, and payment information.
We may also collect information about the customer's pet(s), including breed, age, and any specific requirements or preferences.
We use the personal information we collect to process orders, provide customer service, send newsletters and promotional offers, and improve our products and services.
We may also use the information to personalize the customer's shopping experience by recommending products that are relevant to their pet(s) or preferences.
We do not sell or rent our customers' personal information to third parties for marketing purposes. We may, however, disclose the information to our trusted service providers, such as payment processors, shipping companies, and marketing agencies, who assist us in providing our products and services.
We may also disclose the information when required by law, such as in response to a court order or legal request.
We take appropriate technical and organizational measures to protect the personal information we collect from our customers. This includes using secure servers, encryption, and access controls.
We also restrict access to personal information to our employees and service providers who need to know the information to perform their job functions. We require our service providers to maintain the confidentiality and security of the information we provide to them.
We retain personal information for as long as necessary to fulfill the purposes for which it was collected or as required by law. When we no longer need the information, we securely delete or destroy it.
You have the right to access, correct, or delete your personal information at any time. You can do this by logging into your account or contacting us directly. You also have the right to object to the processing of your personal information or to restrict its use.
We may update this privacy policy from time to time to reflect changes in our business or legal requirements. We will post the updated policy on our website and notify our customers by email or other means.
If you have any questions or concerns about our privacy policy or the way we handle your personal information, please contact us at info@petletica.com.